This website is owned and managed by SheerLuxe Ltd (“SheerLuxe”). The term “our services” refers to our online services and any other products and services as offered from time to time. Data privacy is very important to SheerLuxe, we want to be open and transparent about our processing of your personal data.
WHO CONTROLS YOUR PERSONAL DATA?
SheerLuxe controls the personal data you submit to us and is responsible for your personal data under applicable data protection law. Our company registered details are:
171 Wingate Square
London SW4 0AN
Company Registration Number: 06247528
WHAT PERSONAL DATA DO WE COLLECT?
The type of data we collect about you includes:
Identity Data including your first name, last name, username, address, gender and date of birth.
Contact Data including your billing address, delivery address, email address and telephone numbers.
Technical Data including internet protocol (IP) address, your login data, browser type, operating system and platform, as well as your journey through our digital platform (such as the links you click on and the searches you make), which videos you have watched, what content you like and share, which push messages you respond to and information collected in any forms you complete. We may also analyse which marketing activity led to your taking specific action on our digital platforms.
Usage Data including information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature.
HOW IS YOUR PERSONAL DATA IS COLLECTED?
We use different methods to collect data from and about you including:
You may give us your data by filling in forms, using our website, or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
Sign up to any of our websites;
Request marketing be sent to you; or
Automated Technologies or Interactions
HOW DO WE USE YOUR PERSONAL DATA?
We use the data we collect from you to provide you with our services. We may also use your contact details to communicate with you.
We will use your data for marketing, customer services and profiling your purchasing preferences.
We will use your data to provide you with any goods, services or information from Luxe & Co that you have requested.
SheerLuxe does not retain credit card details.
WHO DO WE SHARE YOUR PERSONAL DATA WITH?
We will get your express consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages by following the opt-out links on any marketing messages sent to you. You can also contact us any time on [email protected] to ask us to modify your preferences.
HOW LONG DO WE KEEP YOUR DATA FOR?
We will keep your data for as long as you are an prospective or active client.
We will keep your personal data if there are any legal requirements or if there is an open dispute.
WHAT ARE YOUR RIGHTS?
Right to access:
You have the right to request information about the personal data we hold about you at any time. Contact Luxe & Co to receive your personal data via email.
Right to portability:
Whenever Luxe & Co processes your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data in a structured, commonly used and machine-readable format transferred to you or to another party. This only includes the personal data you have submitted to us. Please contact us if you want this information.
Right to rectification:
You have the right to request rectification of your personal data if it is incorrect, including the right to have incomplete personal data completed.
Right to erasure:
You have the right to erase any personal data processed by Luxe & Co at any time, except for the following situations:
You are suspected of misuse of, or have misused our services within the past four years;
Where the information is needed in exercise or defence of legal claims;
Where the information is required to comply with any legal obligations; and
Any other applicable exemption under Article 17(3) of General Data Protection Regulation (GDPR) (EU) 2016/679
Your right to object to processing based on legitimate interests:
You have the right to object to the processing of your personal data that is based on Luxe & Co’s legitimate interests. Luxe & Co will not continue to process your personal data unless we can demonstrate a legitimate basis for the process which overrides your interests and rights or due to legal claims.
HOW CAN YOU EXERCISE YOUR RIGHTS?
We take data protection very seriously and have therefore dedicated a member of the SheerLuxe team to handle your requests in relation to your rights stated above. You can always reach them at [email protected]
Right to complain to a Supervisory Authority:
If you believe Luxe & Co has processed your personal data incorrectly, you can contact us anytime.
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.
Cookies are small pieces of information issued by your computer when you enter a website. So we can give you a personalised browsing experience, our Site uses cookie information collection technology. Cookies are stored by your browser on your computer’s hard drive. They can be used for a wide range of purposes, for example, to identify your computer’s previous visits to the Site, and to detect the most popular features of the Site.
A cookie session only lasts for the time you are on the Site.
We use analytical cookies to monitor how the Site is performing and how much traffic we receive, usually through Google Analytics. This software gathers anonymous data relating to how you are using the Site and then provides us with visitor statistics.
We do not save your personal data. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies or to receive a notification each time a new cookie is sent to your computer or mobile device. Please be aware if you choose to disable cookies, you will not be able to take advantage of all of our features.